Category: Research and Markets: See This Study on Wireless Services Usage Within the Business Environment
... PRNewswire/ -- Research and Markets (http://www.researchandmarkets.com/reports/c15279 ) has announced the addition of Corporate Buying of Wireless Services and ...
DUBLIN, Ireland, April 7 /PRNewswire/ -- Research and Markets (http://www.researchandmarkets.com/reports/c15279 ) has announced the addition of Corporate Buying of Wireless Services and Equipment: 2004 to their offering.
(Logo: http://www.newscom.com/cgi-bin/prnh/20040820/RESEARCH )
This study examines wireless services usage within the business environment, including the decision-making process, and corporate contracts. It discusses per-company average wireless spending, including breakdowns for equipment versus services (and within services, voice versus data). It reviews liability for bill payment, and discusses primary and secondary wireless providers used, as well as satisfaction and intentions to churn. It shows which carriers gained or lost ground, by company size, over the past year. It also discusses demand for bundled wireline and wireless, and WWAN/WLAN VoIP services. Additionally, this study provides market share estimates for wireless companies within the business environment from the perspective of the decision-maker, and criteria for wireless provider selection, including demand for SLAs.
The study also reviews demand for wireless data, including applications such as wireless e-mail, SMS, MMS, LBS, unified messaging, corporate applications such as SFA/CRM/ERP, wireless VoIP and Push-to-Talk. Access devices (e.g., PDAs, smartphones, wireless WAN PC cards) and their purchase process are also discussed, as is primary wireless data providers and changes over the past year, by company size.
Where relevant, data is broken out by company size and vertical market, 2004 data is compared with 2003 data and year-to-year trends are highlighted. This report comes with an 85-slide Powerpoint presentation and data cross- tabulations.
The contents of this report are as follows:
Executive Summary
Introduction
Methodology
Employee Wireless Usage
Wireless Spending
Wireless Bills
Liability
Preferred Providers
Spending With Preferred Providers
Primary Providers
Satisfaction with Primary Providers and Intentions to Churn
Intentions to Churn
Secondary Providers
Service Provider Selection Attributes
SLAs
Preferred Provider Selection/ Decision-making Process
Demand for Integrated Services
Wireless Data Services and Applications
Enterprise Wireless LANs
Hotspot/Public WLAN
WWAN
Applications
Wireless Access Devices
Conclusions
List of Tables
List of Figures
For more information visit
http://www.researchandmarkets.com/reports/c15279 .
Laura Wood
Senior Manager
Research and Markets
press@researchandmarkets.com
Fax: +353 1 4100 980
Source: Yahoo News (press release) - USA
