Category: Verizon Wireless Deploys Convergys' Infinys Software to Support ...
CINCINNATI & BEDMINSTER, NJ--(BUSINESS WIRE)--March 10, 2005--Convergys Corporation (NYSE:CVG) and Verizon Wireless today announced the implementation of ...
CINCINNATI & BEDMINSTER, N.J.--(BUSINESS WIRE)--March 10, 2005--Convergys Corporation (NYSE:CVG) and Verizon Wireless today announced the implementation of Convergys' Infinys(TM) rating and billing software.
Verizon Wireless has successfully integrated the Infinys rating and billing software within its systems architecture along with other software modules. These systems are used to support the rapidly growing new wireless data offerings from Verizon Wireless. Convergys and Verizon Wireless personnel implemented the software jointly.
"The Infinys rating and billing software augments the key functions within Verizon Wireless' overall systems portfolio," said Tom Madsen, Staff Vice President - Information Technology of Verizon Wireless. "Our teams, working together, customized the software and its interfaces which resulted in a successful implementation. With these capabilities, Verizon Wireless continues to stay at the forefront with first-to-market services like BroadbandAccess, the fastest wide-area wireless Internet access service available in the nation, and V CAST, the consumer 3G multimedia service launched in February.
"As a pioneer in creating the first national high-speed data network in the United States, Verizon Wireless understands the mission-critical need for the advanced capabilities our Infinys software delivers," said Dave Dougherty, Executive Vice President, Global Information Management Group, Convergys. "With the demand for data services on the rise, our Infinys rating and billing software has the scalability and flexibility to support Verizon Wireless as it rolls out new-generation data offerings to drive growth."
About Verizon Wireless
Verizon Wireless owns and operates the nation's most reliable wireless network, serving 43.8 million voice and data customers. Headquartered in Bedminster, NJ, Verizon Wireless is a joint venture of Verizon Communications (NYSE:VZ) and Vodafone (NYSE and LSE: VOD). Find more information on the Web at www.verizonwireless.com. To preview and request broadcast-quality video footage and high-resolution stills of Verizon Wireless operations, log on to the Verizon Wireless Multimedia Library at www.verizonwireless.com/multimedia.
About Convergys
Convergys Corporation (NYSE: CVG), a member of the S&P 500 and a Fortune Most Admired Company, is a global leader in integrated billing, employee care, and customer care services provided through outsourcing or licensing. We serve top companies in telecommunications, Internet, cable and broadband services, technology, financial services, and other industries in nearly 60 countries. We also provide integrated, outsourced, human resource services to leading companies across a broad range of industries.
We bring together world-class resources, software, and expertise to help create valuable relationships between our clients and their customers and their employees. This commitment is validated by the more than 1.7 million individual bills our software produces each day to support more than 100 million subscribers, and by the more than 1.7 million separate customer and employee contacts we manage each day, both live and via electronic interaction.
Convergys(R) employs more than 66,000 people in 65 customer contact centers and in our data centers and other offices in the United States, Canada, Latin America, Europe, the Middle East, and Asia. Convergys is on the net at www.convergys.com and has world headquarters in Cincinnati.
(Infinys is a trademark and Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
Contacts
Convergys Corporate PR
Business and Financial Media
John Pratt, +1 513 723 3333 or +1 888 284 9900
or john.pratt@convergys.com
International FreeFone, access AT&T, then 1 888 284 9900
or
Convergys Media Relations
Trade Media and Industry Analysts
Jeff Hazel, +1 513 723 7153
or jeff.hazel@convergys.com
Source: Business Wire (press release) - San Francisco,CA,USA
